Dashboard · UX research
Pulse Clinic
Six weeks on hospital wards, then a dashboard nurses actually open at handover.
Client
Pulse Health
Role
UX research, product design
Timeline
6 months
Services
Research · Dashboard · Handover app
Ward overview
The brief
Nurses spent the first twenty minutes of every shift reading notes across three systems.
The approach
Six weeks on the wards, then one screen per ward that shows only what changes in the next four hours, and a handover app that reads it back.
Nurse handover app
Wave mark
Outcome
Clinician task time cut by 41%.
−41%
clinician task time
6 min
shift handover, down from 20
I open it before my coffee.
Charge nurse, Ward 4B
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